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Beyond Inspections: Bob Custard’s Playbook for Environmental Health Impact - Ep.29
If “death by PowerPoint” training isn’t changing behavior, you’ll love this one. Cameron sits down with Bob Custard (past NEHA President; Environmental Health Leadership Partners) — a globe-trotting EH trainer who’s worked on everything from MLB clubhouse food safety to global water & sanitation projects, and even won NEHA’s photo contest with a shot of a 1st-century AD public toilet in Ephesus (hello, ancient graywater reuse!).We cover:Why hands-on, scenario-based training beats lecturing — and the “Andy Griffith vs. Barney Fife” approach to complianceBuilding local Food Safety Advisory Councils that actually help (industry + schools + hospitals + consumers)Time as a Public Health Control (TPHC) in the wild (farmers markets & rib promos) and how to make it work responsiblyThe MLB clubhouse story: virtual inspections, performance nutrition, and preventing team-wide outbreaksKarst groundwater reality: mapping private well contamination with free lab & rainfall data (what spikes 2–3 days after heavy rain)Low-cost global wins: biosand filters, color-coded buckets, and teaching WASH where it matters mostThe Ephesus latrine: marble seats, running water, vinegar sponges… and what today’s EH can learn from itBigger vision, bigger impact: moving beyond “permits & inspections” to problem-solving and partnershipChapters (add timestamps after upload)00:00 Cold open & intro02:00 Bob’s path: geology → restaurants → EH → trainer/consultant09:30 MLB clubhouse food safety & virtual walk-throughs15:30 Training that sticks: hands-on, risk-factor focus, people skills21:30 Advisory councils that actually collaborate (not another meeting)27:30 Global work: low-tech WASH solutions that save lives34:00 NEHA photo winner: the Ephesus public toilet & graywater reuse40:00 Private wells & karst: using free data to map contamination48:00 Viewer Q: ribs at room temp, TPHC the right way56:00 Wild stories (colon hydrotherapy next to smoothies?!)1:03:00 Takeaways, links & how to reach BobGuestBob Custard — Environmental Health Leadership Partners • Past President, NEHA • AFDO instructor • Global Environmental Health Partnership founderContact: [Insert Bob’s preferred email/URL here]Callouts & Links (add final URLs)NEHA Environmental Health Leadership AcademyAFDO Retail Program Standards resourcesTPHC guidance (holding, logs, discard times)Private well testing & rainfall timing one-pagerPhotos from the Field: submit your inspection pics for a future episode → [submission link]HousekeepingKeep Summer Stevens’ father, Bobby, and family in your thoughts. 💙Thanksgiving break next week — back in two Tuesdays!Subscribe & shareIf you care about environmental health, food safety, retail standards, WASH, or just great stories with practical lessons, hit Subscribe and drop your biggest training win (or fail) in the comments.Hashtags#EnvironmentalHealth #FoodSafety #NEHA #AFDO #RetailProgramStandards #TPHC #PublicHealth #PrivateWells #Karst #WASH #EHNation #HSGovTechSend us a textPlease remember to like and subscribe - and reach out to us with your stories and show ideas [email protected]
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1:33:17
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1:33:17
Blocked Hand Sink, Big Lessons — NEHA Photo Winner Talks Food Safety
A handwashing sink…used as a shelf?! In this episode of Beyond Data Management - powered by HS GovTech, Cameron Garrison sits down with Marlene Johnson (City of Burlington, MA) - a NEHA Photo Contest winner and 20+ year Environmental Health pro.They unpack the viral photo, why handwashing still breaks systems, how Boston’s training pipeline launched her career, the unique “351 boards of health” reality in Massachusetts, and practical wins around CFPMs, food trucks, complaints, and consistent FDA Food Code adoption.What you’ll learn:-The photo: a blocked hand sink and the cascade of violations it revealed-Teacher not a cop: inspection philosophy that actually changes behavior-Massachusetts’ local Boards of Health model—benefits and headaches-CFPM coverage expectations, fines, and fair-but-firm enforcement-Mobile food pitfalls: hand sinks, hot water, hot/cold holding in motion-Complaint triage, FBDO follow-up (why 72-hour histories matter)-Training that sticks: 5 risk factors, multilingual materials, photo-based drills-Consistency gaps across jurisdictions & why operators get whiplashChapters00:00 Intro01:05 Marlene’s path: restaurant manager → inspector06:30 “Teacher not cop” & North End lessons11:35 Programs beyond restaurants: pools, body art, animals15:10 MA structure: 351 local boards & local regs19:00 CFPM coverage, fines & compliance24:45 Code enforcement cadence & frequent flyers29:10 Foodborne illness complaints: last-meal bias & callbacks33:00 Food trucks: sinks, temps, hot water reality37:10 Training that works: the 5 risk factors41:15 The hand sink as shelf photo - what went wrong & fixes47:50 More field stories (Crown Royal tea bag, missing sinks)53:40 Consistency & the Food Code adoption lag58:10 Optimism vs. worries for EH’s future1:02:00 Wrap & call for “Photos from the Field”Please Remember to Like and Subscribe:Subscribe for weekly EH stories + practical tech & training wins.Drop your wildest “What’s wrong with this picture?” in the comments - and send us photos for the upcoming Photos from the Field episode.--Cameron Garrison | Executive Director of Growth and OperationsCheck out The Beyond Data Management PodcastOffice: 704-317-2403Mobile: [email protected] Data ManagementSend us a textPlease remember to like and subscribe - and reach out to us with your stories and show ideas [email protected]
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42:37
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Zombie Apocalypses & Green Funerals: Life as an EH Pro in the UK - Graeme Mitchell - Ep 27
🌍 Ever wonder in what ways food safety rules differ wildly between the UK and US?In this eye-opening episode of Beyond Data Management, host Cameron Garrison sits down with Graeme Mitchell, Senior Lecturer in Environmental Health at Liverpool John Moores University, for a transatlantic deep dive.What You’ll Learn:Why the US is “50 little countries” when it comes to food codes (and why the UK isn’t) The UK’s “Primary Authority” secret to consistent inspections nationwideCovid lessons: trust, hypocrisy, and the Boris Johnson party scandalFrom cholera pumps to mouse-in-bread nightmares: Graham’s wildest field storiesGreen funerals, AI in inspections, housing inequality, and the future of EH🎙️ Timestamps:0:00 Intro & UK vs US Food Law Chaos5:12 Covid, Brexit & Political Trust12:40 Graham’s Accidental EH Career18:22 The Invisible Profession & Zombie Apocalypses25:10 Mouse in Sliced Bread (Yes, Really)32:15 AI: Friend or Job-Killer for Inspectors?40:00 Green Burials & Death Avoidance48:30 Housing, Life Expectancy & Einstein’s Definition of “Environment”👉 Watch Next:“AI in Food Safety Inspections: The Future Is Here”“Green Funerals: Eco-Friendly or Regulatory Nightmare?”💬 Comment Below:Would you rather enforce in the UK’s uniform system or the US’s wild west?📌 Connect with Graham:Liverpool John Moores University | Search “Graham Mitchell Environmental Health”📺 Subscribe for weekly EH deep dives every Tuesday!Powered by HS GovTech www.hsgovttech.com #EnvironmentalHealth #FoodSafety #PublicHealth #UKvsUSA #PodcastSend us a textPlease remember to like and subscribe - and reach out to us with your stories and show ideas [email protected]
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1:25:24
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1:25:24
👻"I came face to face with porcelain doll in a wheelchair" | Haunted Health Inspections - Ep. 26
Happy Halloween! 🎃 In this spooky bonus episode of the Beyond Data Management Podcast (powered by HS GovTech), host Cameron Garrison and producer Christina Miller bring you real-life ghost stories straight from the Reddit health-inspector community — plus a very special guest: Vinny the Skeleton 🦴 (complete with a hot date named Audrey).Originally pitched in August by Tina (who knew inspectors had creepy tales), we asked the 6,000+ members of the r/EnvironmentalHealth subreddit:“Tell us your haunted restaurant or facility ghost stories!”You delivered — and we’re reading the best ones on air.👻 Featured Chills:🎃 A 1700s catering kitchen where a shadowy figure in black vanished into a storage room…🎃 A bar basement with 3 confirmed deaths, a porcelain doll in a wheelchair that turned to face the inspector…🎃 Utensils flying, cutting boards moving, and Ghost Hunters filming — with zero evidence… until the inspectors saw it themselves.🎙️ On Set Today:🦴 Cameron Garrison (Host)🦴 Christina Miller (Producer & Halloween Mastermind)🦴 Vinny the Skeleton - (Guest Co-Host, arthritis and all)🦴 David Styles (Control Room Wizard behind the spooky graphics)From creaky wooden hatches leading to spider-infested basements to hidden daycare rooms behind fake walls, health inspectors see it all — including things that shouldn’t be there.“I saw the doll facing me… when I came back around the circle, it was facing me again.” 😱🎃 Bonus Fun:Vinny gets a girlfriend (Audrey the carnivorous plant)Puns, full-size candy bars, and THC jello-shot neighborsTeaser: Next Tuesday — Graham Mitchell (EH thought leader and frequent BBC contributor) shares his story and brings some great pictures including a mouse baked into a loaf of bread 🐭🍞Please remember to help us out and like, comment your own ghost story, and subscribe for weekly episodes every Tuesday! Tag a health inspector who’s seen something spooky. 👇#HealthInspector #GhostStories #HauntedRestaurant #HalloweenPodcast #EnvironmentalHealth #PublicHealthHeroes #BeyondDataManagementSend us a textPlease remember to like and subscribe - and reach out to us with your stories and show ideas [email protected]
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24:26
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24:26
From Bribery Stings to Freezer Lock-Ins: Wild True Tales from 40 Years in Environmental Health Ep25
Join host Cameron Garrison for a riveting return visit with HS GovTech's Chirag Bhatt, former Bureau Chief of the City of Houston's Environmental Health Department. In this storytelling-packed episode of the Beyond Data Management Podcast we take an unfiltered dive into the chaotic underbelly of public health regulation, Chirag shares jaw-dropping anecdotes from his 40+ years on the front lines, including:Bribery gone wrong: From low-key "free dinners for the family" offers to a full-blown sting operation where Chirag channeled his inner Chris Hansen, wiring up with Houston PD to bust a shady operator—flipping the script on a scandalous news cycle.Internal drama: The overtime fraud saga that sparked a rogue employee group called "Concerned Sanitarians for Change," complete with media smears, OIG investigations, and accusations of favoritism (cricket games included?).Extreme encounters: An inspector literally locked in a walk-in freezer by a belligerent seafood wholesaler—and why firing "bad apples" in government is a bureaucratic nightmare.High-stakes VIP duty: Chirag's surreal gig as the food safety "Secret Service agent" for a VP George H.W. Bush luncheon with India's Prime Minister Rajiv Gandhi, complete with sealed trays, canine sweeps, and non-stop monitoring.Timeless wisdom: Gaps in EH education (no classes on media or conflict?), the power of data-driven inspections via HSCloud Suite, AI's game-changing role in smarter regulation, budget battles vs. fire departments, and building media alliances for transparency.Whether you're an EH pro, policymaker, or just love true-crime vibes in public service, this episode uncovers why EH is equal parts science, drama, and detective work. Laugh, cringe, and learn how to navigate the madness.Watch/listen now and subscribe for more stories from the field! Reach Chirag at:[email protected] or email us at:[email protected] with your thoughts.#EnvironmentalHealth #FoodSafety #PublicHealth #Podcast #HSGovTech #HSCloudSuiteSend us a textPlease remember to like and subscribe - and reach out to us with your stories and show ideas [email protected]
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