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Business Analysis Live!

International Institute of Business Analysis (IIBA)
Business Analysis Live!
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  • Business Analysis in the Platform Era
    In this episode of Business Analysis Live, Susan Moore is joined by Salesforce consultant and business analysis advocate Vanessa Grant to talk about what business analysis looks like when working with enterprise platforms, like Salesforce. They explore the evolving role of BAs in low-code/no-code environments and how business analysis work is critical even when it seems invisible. Vanessa shares her journey into the Salesforce ecosystem,the importance of business analysis planning, how technical debt creeps into platform implementations, and the adjacent skills business analysis professional need to grow from junior to senior roles. Whether you're a business analyst, product owner, admin, or just curious about business analysis for low code/no code enterprise platforms (not just Salesforce!),this conversation delivers practical insights with humor, honesty, and plenty of real-world examples.Don't forget to check out the Salesforce Business Analysis Trailblazer community that Vanessa discussed for more resources and networking opportunities. Link in the Resources section. 🎙️Episode Highlights· Defining the role of business analysts inlow-code/no-code platforms· Why business analysis is essential but ofteninvisible· Technical debt and the cost of skipping analysis· Skills that separate senior BAs from junior ones· Building respect for the BA role throughplanning and collaboration· Writing effective user stories and thinking likea developer· Navigating stakeholder dynamics and platformconstraints· The rise of AI and the future of junior businessanalysis roles· The value of soft skills and empathy in techprojects🔗 ResourcesConnect with Susan on LinkedInConnect with Vanessa on LinkedInSalesforce Business Analysis Trailblazer CommunityBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #LowCodeNoCode #SalesforceBA
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  • Business Analysis for Healthcare Projects
    In this episode of Business Analysis Live, Susan Moore is joined by Iryna Sizikova, a business analysis leader in the medical device space, for a discussion into what it really takes to work in one of the most regulated, complex, and impactful industries out there - healthcare.Iryna shares her 18-year journey from junior analyst toshaping cross-organizational processes for a global medical device company. Along the way, she breaks down what makes healthcare different: the number of stakeholders, the constant need for documentation, and the critical role ofcompliance. From regulatory submissions and ISO standards to agile in a regulated environment, Iryna offers valuable insights into compliance, documentation, stakeholder collaboration, and why curiosity is your strongestskill in this field.🎙️Episode Highlights• The impact of domain and regulatory context on business analysis• Types of stakeholders in healthcare projects• Handling compliance with multiple regulatory agencies and standards• The importance of documentation, traceability, and audit readiness• Strategies for translating complex terminology• Cross-functional collaboration with developers, regulatory, and quality teams• How business analysis professionals support risk mitigation and product safety• Advice for entering and growing in the healthcare domain🔗 ResourcesConnect with Iryna on LinkedInLearn more about the *Business Analysis Core Concept Model *I accidentally referred to this as the Business Analysis Core Competency Model, which is a different thing. Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.#BusinessAnalysis #HealthcareProjects #RegulatoryCompliance
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  • Get Real World Ready With the ECBA
    In this episode of Business Analysis Live, Susan Moore sits down with Tyler Kenny, the product manager behind the evolution of the ECBA (Entry Certificate in Business Analysis). Go behind the scenes to learn why the ECBA has changed, how AI and shifting workplace expectations influenced its redesign, and what it means to be "real-world ready" as a foundational business analyst today. Whether you’re a candidate, hiring manager, or leader in the business analysis community, this conversation breaks down what you need to know.🎙️Episode Highlights• Why the ECBA was updated and the factors that shaped the thinking behind how to change it• Understanding the difference between a certificate and certification• The focus on applied knowledge vs. memorization in the new exam• The growing importance of strategy at all career levels• How the ECBA supports new professionals entering the workforce• A behind-the-scenes look of the development and validation processes• Resources to help candidates prepare for the ECBA• Balancing employer expectations and candidate readiness• What the evolution of the ECBA means for the profession🔗 Resources• Connect with Tyler on LinkedIn• Access additional ECBA resources on the IIBA website• Watch to the Business Analysis Live! episode where Tyler talks about the latest version of the Business Analysis StandardBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #ECBA #AIandWorkplace
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  • GenAI and Information Mapping
    In this episode of Business Analysis Live, we explore the power of structured, standardized content in the age of generative AI. Susan Moore (IIBA) is joined by Stephanie De Waegenaere from Information Mapping to discuss how a decades-old methodology can dramatically improve how AI tools like ChatGPT and Microsoft Copilot perform.Learn why structured content isn't enough on its own, how to treat AI as a stakeholder in your documentation process, and why information mapping might just be the secret sauce for business analysts working with AI.Whether you're struggling with hallucinations in your AI output or looking to improve the ROI on documentation efforts, this conversation is packed with insights you won't want to miss.🎙️Episode Highlights· What is information mapping and why it matters·  Structure vs. standardization in documentation·  Real-world AI performance tests with structured content·  Treating AI as a stakeholder·  Data mapping vs. information mapping·  AI tool comparisons: ChatGPT vs. Microsoft Copilot·  Security and sensitivity in AI usage·  Future of information mapping with AI integration🔗 ResourcesConnect with Stephanie on LinkedInFind out more about the Information Mapping methodologyBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#InformationMapping #GenerativeAI #BusinessAnalysis
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  • What Business Analysis Professionals Should Know About Agile
    In this episode of Business Analysis Live, Susan Moore is joined by Kent McDonald—freelance product manager, author, and speaker—for a candid conversation on what business analysis professionals really need to understand about agile. Together, they explore the evolution (and dilution) of agile practices, the confusion around roles like product owner vs. business analyst, and how professionals can navigate agile environments without getting lost in jargon or rigid frameworks.You’ll hear real-world stories, practical advice, and a refreshing perspective on how business analysis professionals can meet the real definition of agile - supporting better collaboration, faster learning, and meaningful outcomes for their teams.If you've ever felt boxed in by "the agile way" or wondered how to demonstrate your impact as a business analysis professional — this episode is for you! 🎯 Episode Highlights• The history and intent behind agile• Why agile feels broken in many organizations• Common myths about agile and business analysis roles• How to demonstrate impact instead of talking about "value"• Understanding the important role context plays in agile approaches• Why collaboration and feedback matter more than ceremonies• Making stealth business analysis contributions that support the team• Advice for aligning your work with how your organization makes money• Why you should stop saying "agile" and just focus on working better🔗 ResourcesConnect with Kent on LinkedInSee Kent at BBC Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at ⁠⁠⁠⁠https://www.iiba.org/#BusinessAnalysis #Agile #ProductManagement
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O Business Analysis Live!

Business analysis is one of the top trending skills today. From problem solvers to change agents to advocates, business analysis professionals perform many roles in organizations and governments all over the world. Join us every other Tuesday as host Susan Moore, Community Engagement Manager from the International Institute of Business Analysis (IIBA®), has candid practitioner chats with industry colleagues about business analysis topics. If you like to listen to lively discussions, interviews, and some great career advice, this podcast is for you!
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