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AI Agents Podcast

AI Agents Podcast
AI Agents Podcast
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  • Jotform Salesforce AI Agents are Amazing! And Some Other Agents | EP108
    Subscribe to AI Agents Podcast Channel: https://link.jotform.com/subscribe-to-podcastSalesforce is one of the biggest CRM platforms in the world — used by millions of teams, enterprise organizations, and global brands to manage customers, track leads, run support teams, and automate operations. But with AI entering the picture, the way companies manage customer workflows is changing forever.In this episode of the AI Agents Podcast, host Demetri Panici and Aytekin Tank deep-dive into Salesforce AI Agents, Agentforce, and how Jotform’s AI Agents compare in capability, pricing, and real-world use cases.This episode includes a full walkthrough demo, conversation analysis, behind-the-scenes improvements using AI-powered support, and a look at other tools like Sunbird, Piper, and more.If you’re a business owner, SaaS founder, operations manager, CRM admin, or anyone interested in how AI agents can transform your workflows — this episode is for you.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:00:00 – Intro: AI Agents + Salesforce Overview01:14 – Why Salesforce is HUGE for Customer Management02:32 – Podcast Introduction (Demetri & Aytekin)04:25 – What This Episode Covers (Salesforce AI Agents + Demo)06:40 – Why Reviews Matter at the Start of the Episode08:10 – Salesforce Conference Recap09:44 – How Jotform Showcased Its Salesforce AI Agent11:15 – What Makes Salesforce a Big AI Player12:48 – The Rise of Agentforce (Salesforce’s AI Agent System)15:32 – Matthew McConaughey Agentforce Ads (Funny Commentary)17:10 – How Agentforce Works (Reasoning + Context + Actions)19:05 – Agentforce vs Traditional Chatbots21:40 – Why Enterprise Companies Use Salesforce AI23:58 – Agentforce Pricing: $2 per conversation breakdown25:44 – Comparing Jotform AI Agent Pricing (SMB Focus)28:30 – Pay-Per-Usage Pros & Cons29:55 – Why Small Businesses Need Affordable AI Agents32:10 – Deep Dive: What Salesforce Actually Does34:00 – Jotform Integration: AI + CRM Sync36:15 – Improving AI Agents Through Real Support Conversations38:04 – How Jotform Jumped from 25% → 75% Resolution Rate▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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  • Google Workspace Studio AI Agents | EP107
    Subscribe to AI Agents Podcast Channel: https://link.jotform.com/subscribe-to-podcastEvery day, we rely on Google products like Gmail, Drive, Docs, Sheets, and Calendar. Now, Google has taken productivity to the next level with Google Workspace Studio, a simple AI-powered agent builder that lets you automate workflows across your Google apps. In this episode of the AI Agents Podcast, Hosts Demetri Panici and Aytekin Tank walk you through this exciting new product, share a live demo, and compare it to other workflow tools like Jotform.From auto-approving expense requests to summarizing meetings and integrating Gmail, Calendar, Sheets, and Docs — Google Workspace Studio brings AI-powered automation to your fingertips.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 – Introduction: AI Agents Podcast & Guest Intro1:10 – Google Gemini 3 & Momentum in AI3:05 – Overview of Google Workspace Studio (formerly Workflows / AI Agents)5:15 – Admin Access & Rollout Details (Dec 3 – Jan 5)6:40 – Demo: AI-powered Automation Made Simple9:00 – Workflow Examples: Gmail, Google Calendar, Docs & Sheets Integration11:30 – Creating a Reimbursement Workflow with AI14:50 – Testing the Workflow & Auto Approval Demo18:00 – Comparing Google Workspace Studio vs Jotform Workflows21:30 – Use Cases, Templates, and Integration Tips24:10 – Initial Bugs, Alpha/Beta Rollout, and Expectations▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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  • Building AI Agents That Scale – Dikshant Dave Zigment CEO | EP106
    Subscribe to AI Agents Podcast Channel: https://link.jotform.com/subscribe-to-podcastAI agents aren’t here to replace humans — they’re here to supercharge them.In today’s episode of the AI Agents Podcast, host Demetri Panici sits down with Dikshant Dave, Founder & CEO of Zigment, an AI-powered agentic customer-journey platform helping businesses scale, automate workflows, and boost conversion rates without removing the human element.We dive deep into the evolution of AI agents, how autonomy changed everything, the limitations of traditional chatbots, and why sentiment-aware agentic systems represent the next frontier of customer engagement and sales automation.Whether you’re in SaaS, e-commerce, marketing, or AI development — this conversation will reshape how you think about AI in business.Brought to you by Jotform — your productivity partner for smarter workflows.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:00:00 – Intro: AI Agents ≠ Replacing Humans01:15 – Meet Your Host & Show Overview02:20 – Welcoming Guest: Zigment CEO Dikshant Dave03:05 – How Dikshant Entered the AI Space06:12 – The Problem That Sparked Zigment09:10 – Why Traditional Chatbots Failed11:45 – Autonomy: What Makes Modern AI Agents Different14:05 – True Difference Between Support Bots & AI Sales Agents17:00 – Can AI Agents Really Work as Part of a Team?19:40 – Do AI Agents Replace Humans? The Real Answer23:22 – Sentiment & Intent Detection Inside Zigment27:10 – How Modern LLMs Enabled Better Emotional Understanding31:04 – GPT-3.5 → GPT-4: The Big Jump33:58 – When Reasoning Models Actually Matter36:40 – Do Businesses Trust AI to Close Deals?40:12 – Full AI-Driven Sales? Early Experiments42:18 – Scaling Zigment to Millions in Revenue45:51 – Biggest Technical & Product Challenges49:20 – Multi-Channel Agents: Web, SMS, Email & Social52:14 – What Keeps the Founder Awake at Night55:20 – Zigment’s Long-Term Vision & Company Ethos58:55 – Final Thoughts & Closing Messages▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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  • Building AI Driven Sales – Peter Jung From Syncsonic AI Reveals the Future | EP105
    Subscribe to AI Agents Podcast Channel: https://link.jotform.com/subscribe-to-podcastDiscover how AI is transforming the future of sales in this episode of the AI Agents Podcast featuring Peter Jung, founder of Syncsonic.ai. Peter shares his journey from performance marketing to building AI-powered sales and support agents, helping businesses optimize lead conversions, automate customer follow-ups, and reduce operational inefficiencies. Learn how his AI receptionist, Amy, is already handling hundreds of calls at a medical clinic and how AI fills post-advertising funnel gaps for local and service-based businesses.We dive deep into real-world applications of conversational AI, the practical challenges of building scalable AI tools for SMBs, and how automation can dramatically enhance customer service and sales without replacing the human touch. Whether you're a founder, marketer, or tech enthusiast, this episode sheds light on how lean teams can leverage AI to scale smarter and operate more efficiently.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:50 - Meet The Guest: Peter From SyncSonic 2:00 - Getting Started In AI And Marketing 4:08 - From Lead Gaps To AI Solutions 6:43 - Automating Follow-Ups With AI Agents 10:24 - Real Use Case: Medical Clinic Receptionist 13:00 - Human-Like Interactions With AI Voice Agents 16:01 - Best Industries For AI Receptionists 22:50 - AI’s Impact On Business Team Size 28:08 - Constant Evolution Of AI Tools 36:02 - Winning With AI At Founders Live 43:06 - Game-Changing AI Ad Creatives At Scale▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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  • AI Revenue Optimization Secrets with Simeon Lukov Dynamic Pricing | EP104
    Subscribe to AI Agents Podcast Channel: https://link.jotform.com/subscribe-to-podcastUnlock the secrets of AI-driven revenue growth in this exciting episode featuring Simeon Lukov, CEO of DynamicPricing.ai. Discover how cutting-edge AI tools are transforming e-commerce by automating price testing, optimizing profit margins, and personalizing customer experiences.From rapid price experimentation to agentic workflows powered by reinforcement learning, Simeon shares real-world examples of how top Shopify merchants are capitalizing on AI to stay competitive.We also explore industry trends including personalized pricing strategies, emerging agent-to-agent commerce, and enhanced chatbot integrations. Whether you're a merchant, product manager, or AI enthusiast, this conversation offers valuable insights into how AI is redefining pricing models and shaping the future of online retail.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬⏰ TIMESTAMPS:0:00 - Shopify and OpenAI Integration 0:57 - Meet Simeon Lukov of Dynamic Pricing AI 2:31 - How Dynamic Pricing AI Works 5:03 - Real Case Studies and ROI 7:03 - Agentic Workflows and Smart Pricing Tools 10:00 - E-Commerce Platform Integrations 12:15 - Exciting Company Growth Metrics 13:06 - Emerging AI Trends in E-Commerce 16:00 - Long-Term Vision and Industry Expansion 20:03 - Personalization, Flash Sales, and Dynamic UI▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Sign up for free ➡️ https://www.jotform.com/▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Follow us on: Twitter ➡️ https://x.com/aiagentspodcastInstagram ➡️ https://www.instagram.com/aiagentspodcastTikTok ➡️ https://www.tiktok.com/@aiagentspodcast▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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Welcome to AI Agents, Jotform’s official podcast about all things AI Agents related, hosted by Aytekin Tank and Demetri Panici. Tune in as we discuss the current state of AI Agents, its future, developments in the AI form industry, and more. We’ll also be joined by a variety of guests and industry experts to discuss their unique positioning in the world of AI. Subscribe or follow to stay updated on new episodes!
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