Incidentally Reliable Podcast by Xurrent

Host Jim Hirschauer sits down with our guest Steve Flanders, Senior Director of Engineering at Splunk and a founding member of OpenTelemetry, to talk through the real cost of high cardinality data, why the OpenTelemetry Collector works best as a control plane and not just a forwarder, and why SLO based alerts beat threshold based ones every time. They also get into the level of effort it actually takes to tame observability data and how to stop paging for things that do not matter.
🎙️ Incidentally Reliable is brought to you by Xurrent.
🔗 Learn more: https://www.xurrent.com/incident-management-response
Guest: Steve Flanders, Senior Director of Engineering at Splunk
🔗 https://sflanders.net/
🔗 https://www.linkedin.com/in/steveflanders/
#IncidentallyReliable #SRE #DevOps #Observability #OpenTelemetry #IncidentManagement #Xurrent #Podcast #PlatformEngineering

Host Jim Hirschauer sits down with our guest Zahan Parekh, founder of Gimic, to talk runbooks, why they go stale, and why AI still needs a human in the loop before it touches production. They also get into governance, access control, and audit trails, the guardrails regulated industries rely on before letting AI near prod.🎙️ Incidentally Reliable is brought to you by Xurrent. 🔗 Learn more: https://www.xurrent.com/incident-management-responseGuest: Zahan Parekh, Founder of Gimic 🔗 https://gimic-tech.com/ 🔗 https://www.linkedin.com/in/zahan-parekh-1a5bb21b0/#IncidentallyReliable #SRE #DevOps #AIAutomation #IncidentManagement #Xurrent #Podcast #ProductionEngineering #platformengineering

We are back for Season 3 of the Incidentally Reliable podcast! 🎙️In this season premiere, we are kicking off a new chapter as part of Xurrent. Our new host, Jim Hirschauer, sits down with podcast veteran and Zenduty co-founder, Vishwa, for a special throwback episode.They take a trip down memory lane to uncover the real story behind Zenduty, why it was built, how this podcast started, and the massive "needle in the haystack" observability problem that still plagues SRE teams today.💡 In this episode, we cover:-The transition from Zenduty to Xurrent: What’s changing?-Why observability tools often create more noise, not less.-The "Culture vs. Tooling" debate: Why you can't buy reliability.Jim’s vision for Season 3.----------------------------------------------------------------------🔗 Connect with us:Website: https://www.xurrent.com/podcastLinkedIn: https://www.linkedin.com/company/xurrent/#SRE #SiteReliabilityEngineering #Podcast #Zenduty #Xurrent #DevOps #IncidentManagement #TechPodcast #SeasonPremiere

In this episode, Sudarshan shares his experience leading high-performing SRE and infrastructure teams at Rippling, Twilio, Walmart, and Epsilon. He talks about reducing CI/CD costs by 60 percent, cutting on-call alerts by 65 percent, and the mindset required to build resilient systems.

In this episode, Madhu Rawat (CTO, Xurrent) sits down with Sakshi — Co-founder and Head of Engineering at Kapstan, with leadership experience at Sumo Logic and UpGrad. They discuss the evolution of observability, building for scale, the role of AI in incident management, and what it means to lead engineering teams through change.