S6E2: In the eye of the storm a.k.a. who does what, when?
In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!)We'll break down how you handle those first chaotic hours, how to tell if it’s really a crisis or just a very noisy issue, and why the best teams make decisions fast (and avoid endless committee debates). We'll chat about holding statements, social media spirals, and the importance of a good crisis log. Plus, the importance of practice, practice, and practiceImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S6E1: How to build a crisis-resistant culture
When a crisis hits, it’s rarely out of the blue. In the first episode of our crisis comms series, we'll look at “before”. Before it all goes wrong, that is. We'll explore how to spot trouble early, prepare your teams, and protect your reputation.We'll talk about slow-burn issues, how to create a culture where people are happy to speak up, and give you some practical tools you can put in place right away. Whether it’s supplier problems, social media storms, or tone-deaf comms, this one’s about turning gut instinct into good systems.Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S5E5: Changing the story of storytelling
Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we sit down with Rachael Warner — comms trainer, writer, and founder of what she calls “zero-bullshit communications” — to unpack the myths, fears, and real opportunities around storytelling at work.Together, we’ll explore why storytelling still gets side-eyed in leadership circles, what a good narrative actually looks like, and how internal comms can move from message service to strategic advisor. Useful links:Follow Rachael on LinkedIn here Subscribe to the Comms Nerd here Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S5E4: Legal vs. Comms: Coexisting without conflict
Why does it always feel that comms and legal are at loggerheads when we’re meant to be protecting the same business? In this candid chat with Julian Hilton-Johnson (who's both an ex-lawyer and an ex-global comms lead), we unpack the tension. Legal precision vs public clarity, “sign-off” culture vs partnership, and risk avoidance vs opportunity. Expect practical fixes, horror stories, and why your WhatsApps may come back to haunt you. Spoiler: lawyers are humans too.Useful linksFollow Julian on LinkedinRead more about Purple Maze ConsultingGet to grips with Deepwater Horizon https://bryghtpath.com/deepwater-horizon-case-study/https://www.aboutresilience.com/a-deep-dive-into-bps-deepwater-horizon-spill-a-case-study/Get down with the kids and understand the whole Blake Lively discussionhttps://www.bbc.com/news/articles/cewxj0qw2p9ohttps://www.thecut.com/article/blake-lively-lawsuit-against-justin-baldoni-explained.htmlImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S5E3: What comes after comms?
You’ve spent years leading communications. You know how to shape a message, manage a crisis, coach leaders, bring clarity where there’s chaos. But what if all that experience was just the beginning — and your next chapter looked nothing like your current one? In this episode of Dear Comms…, we talk to Jocelyn Penque-Saunders, a former global comms leader who walked away from the corporate world to become a dating coach. Yes, really. We explore: How comms skills — from storytelling to audience insight — transfer far beyond the boardroom Why identity and purpose matter more than job titles What it takes to leap into something new Whether you’re feeling restless, burned out, or just curious about what’s possible, this conversation is your reminder that there is life after comms — and it might be somewhere completely different to what you imagined. Useful links: Follow Jocelyn on Linkedin hereFind out more about Dating Breakthrough hereDiscover the Dating Classroom hereImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)