S4E4: No more sandwiches - how to give better feedback
Giving feedback might give you the ick, but it’s part and parcel of a leadership role. In this episode of Dear Comms, Amanda and Imogen dig into the art of giving feedback that’s honest and helpful. From clumsy delivery to vague advice, we talk through the pitfalls and share practical ways to say what needs saying—without losing your nerve or your team’s trust. Links you didn't ask for but might be interestingA critique on the feedback sandwichPixar's plussing methodImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S4E3: Thanks for the feedback… I think?
You asked for feedback but you’re not sure why you bothered? We hear you. In this episode of Dear Comms, Amanda and Imogen explore what to do when feedback is bad, blurry, or simply not there. We talk about how to stay grounded, get what you need from feedback, and develop a feedback culture you want to work in. Whether you’re craving clarity, or need help dodging a curveball, we’ve got you covered. Learn how to make feedback work for you, even when it's not delivered perfectly. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S4E2: this is fine… and other lies we tell ourselves during change
Whisper it... there's going to be a restructure. Leaders are already talking about "cost-efficiency" and "synergies". And the role of comms? Make it all make sense without sending employees into an existential crisis spiral. In this episode of Dear Comms, we're looking at the mess that can be change communications. We discuss why it's important to translate leadership jargon, how we can help our leaders lead, and the key questions you have to answer in order to succeed.Links we didn't mention but you're going to want to have:Kotter's 8 stepsThe HBR article that sparked the 8 stepsThe reference in the title - an explanation and the memeImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S4E1: Lost in translation: communicating (and leading) across cultures
Leading a global comms team sounds exciting... until it all goes wrong. What works in Frankfurt might fall flat in Tokoyo. Expectations from your team in Cape Town could be drastically different from your colleagues in Mexico. So how do you bridge that cultural divide?In this episode of Dear Comms, we look at how comms teams can better communicate across borders. We'll also touch on how, as a leader, you can create a team that works even across timezones. The links promised:Simulation trainingCultural intelligence indexImogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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S3E4: New boss, new beginnings - your cheat sheet to onboarding a new CEO
Now with sound! The podcast gremlins ate half the audio on the original upload of this episode. We've had a word. Voila! A full episode for you (with both parts of the dialogue!) Onboarding a new CEO? In this episode, we dive into the key steps you’ll need to take to welcome a new CEO and raise their profile – internally and externally. From strategy to style, we’ll help you set them up for success. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive. They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)
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