AI-volution: Redefining HR

• Maximizing ROI While Managing Risk

  Adriana O'Kain, Partner, AI Strategy & Innovation Leader at Mercer, speaks with Jaymin Kim, Managing Director, Emerging Technologies, at Marsh, about the intersection of emerging technologies and risk management. They explore the various types of AI, the lessons learned from past technological revolutions, and the unique aspects of the current AI revolution. The conversation delves into how organizations can navigate workforce changes, balance speed and responsibility in AI projects, and the practical applications of generative AI in both professional and personal contexts.

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• Evolving HR in 2025

  SummaryIn this episode of the AI Evolution Podcast, Mercer's Adriana O'Kain and Alex Zea discuss the evolving landscape of digital transformation, particularly in the context of HR. They explore the rapid pace of change driven by technology and AI, the concept of 'transformation as a service', and the importance of a mindset shift in organizations. Alex shares insights on leveraging technology and data analytics to drive transformation, while also reflecting on personal experiences using AI in everyday life, particularly in parenting decisions.

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• Transforming Supply Chain Challenges into Opportunities with AI

  In this episode of the AI Evolution Podcast, host Adriana O'Kain engages with experts Yvonne Sonsino, John Davies, and Kai Anderson to discuss the evolving landscape of globalization, supply chain resilience, and the role of AI in workforce management. The conversation highlights the challenges posed by demographic changes, the importance of transparency in supply chains, and innovative solutions that leverage AI technology to enhance operational efficiency and risk management. The experts share insights on how organizations can adapt to these changes and the personal applications of AI in their daily lives.TakeawaysOrganizations need to revisit their assumptions about globalization.AI is crucial for balancing demographic changes and workforce needs.Supply chain complexity requires innovative technological solutions.Demographic changes are a significant pressure on labor markets.AI can enhance workforce management and operational efficiency.Real-time data can improve supply chain resilience.Companies must ensure good working conditions globally.Understanding supply chain risks is essential for business leaders.AI can help allocate skills and tasks effectively.Personal applications of AI can simplify daily challenges.

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• AI in Action: Insights From India and Middle East

  In this episode of the AI Evolution podcast, Adriana O'Kain speaks with Lisa Lyons about the transformative role of AI in the Middle East, particularly focusing on government initiatives, best practices in AI adoption, cultural factors influencing AI integration, and the impact of AI on jobs and skills. They also discuss personal experiences with generative AI tools and their potential to enhance productivity and creativity.TakeawaysGovernments in the Middle East are leading AI initiatives.Saudi Arabia's Data and AI Authority is shaping the AI landscape.India has the highest global AI adoption rate at 83%.E& is pioneering AI projects with 900 initiatives underway.Cultural mindset is crucial for successful AI adoption.AI can enhance employee training and development.Understanding the 'why' behind AI is essential for organizations.Generative AI tools can simplify personal and professional tasks.Curiosity about AI drives higher adoption rates.AI avatars are being used for innovative training solutions.

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• Capturing AI ROI

  In this episode of the AI Evolution podcast, Adriana O'Kain and Ravin Jesuthasan discuss the transformative impact of AI on the workforce. They explore the shift from a technology-focused approach to a work-backwards strategy, emphasizing the importance of redesigning work to capture ROI. The conversation highlights the evolving role of HR in integrating AI solutions and the necessary mindset and skills for success in an AI-augmented world. Ravin shares insights on practical examples and the critical need for organizations to adapt to the changing landscape of work.Takeaways Organizations must adopt a work-backwards approach to AI integration. Redesigning work can lead to significant ROI improvements. HR plays a crucial role in orchestrating AI and human collaboration. Mindset shifts are essential for embracing AI technologies. Skills development is critical for navigating the AI landscape. AI should be seen as a partner in the workforce, not just a tool. Continuous learning and adaptation are necessary in the AI era. Understanding elemental tasks is key to effective AI deployment. Organizations need to decouple growth from resource intensity. Curiosity and openness to change are vital for success.

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