The Product Podcast

• Twilio CPO on Integrating AI into Product Strategy to Grow Revenue | Inbal Shani | E272

  In this episode, Carlos Gonzalez de Villaumbrosia interviews Inbal Shani, Chief Product Officer at Twilio, the $18B customer engagement powerhouse trusted by over 320,000 businesses worldwide.Inbal is a trailblazer in AI-first product development. Before joining Twilio, she led the launch of GitHub Copilot—one of the most transformative AI tools for developers, reshaping how engineers write code. Now at Twilio, she’s steering a product portfolio that infuses AI into the heart of customer communications, helping companies unlock smarter, more personalized digital experiences at scale.In this conversation, Inbal shares why successful AI adoption goes far beyond adding models to features—it requires a rethinking of product strategy itself. She also dives into how Twilio measures real business impact from AI, why PMs need technical fluency more than ever, and what it takes to lead a product org into the AI-native future.What you’ll learn:- How GitHub Copilot shaped Inbal’s approach to building AI-native products.- Why AI adoption alone is not a product strategy—and what to focus on instead.- The metrics Twilio uses to evaluate AI’s business impact.- The evolving technical skill set required for PMs in the age of AI.Key Takeaways👇:- Beyond the Hype: Inbal’s perspective on what truly makes AI transformative for end users.- AI as Strategy, Not Feature: How to align AI capabilities with customer outcomes.- PMs in the AI Era: The must-have technical skills that will define tomorrow’s product leaders.This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschoolSocial Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School here-Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Inbal Shani 

  --------  

  41:42

  --------

  41:42
• Grammarly CPO on Product Expansion through Acquisitions | Noam Lovinsky | E271

  In this episode, Carlos Gonzalez de Villaumbrosia interviews Noam Lovinsky, Chief Product Officer at Grammarly, the AI-native productivity platform with over 40 million daily active users and $700 million in annual revenue.Grammarly began as a trusted writing assistant, but it’s now redefining productivity at scale. With the recent acquisitions of Superhuman, the lightning-fast AI-powered email client ($825M), and Coda, the flexible doc-based workspace tool, Grammarly is evolving into a full-stack AI productivity platform. This expansion signals a bold product vision—one that positions Grammarly at the center of modern knowledge work.Noam leads Grammarly’s product organization with a focus on combining human expertise with AI agents to unlock next-level collaboration. In this episode, he unpacks the strategy behind Grammarly’s product evolution, how they’re designing extensible systems for third-party developers, and why the future of work is not just AI-assisted—but AI-augmented. He also shares how his teams balance speed and scale, and what it takes to build high-performing product orgs around a radically expanding vision.What you’ll learn:- Why Grammarly is moving beyond writing to become a full AI-native productivity suite.- The product rationale behind acquiring Superhuman and Coda—and what’s next.- How Grammarly’s extensibility strategy is creating a powerful product moat.- Noam’s approach to building teams that combine human judgment with AI agents.Key Takeaways 👇- AI-Native Productivity: How Grammarly is leveraging agents and integrations to expand beyond writing into email, docs, and more.- Product Strategy in Action: Noam’s thinking behind major acquisitions and platform expansion.- Scaling Great Teams: Why high-impact teams need both principled thinking and flexible systems to thrive in fast-moving environments.This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschoolSocial Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Noam Lovinsky

  --------  

  44:08

  --------

  44:08
• Shopify VP of Product on How to Build AI-First Products | Glen Coates | E269

  In this episode, Carlos Gonzalez de Villaumbrosia interviews Glen Coates, Vice President of Product at Shopify.Shopify is one of the world’s leading commerce platforms, powering millions of businesses and helping entrepreneurs sell online and offline with ease. Since launching in 2006, it has become a global e-commerce giant and the second-largest online retailer in the U.S., with over $8 billion in annual revenue and 8,000+ employees working fully remotely.Glen leads Shopify’s Core Product organization, overseeing the storefront, checkout, back office, marketing, analytics tools, and the core developer platform. He also drives Shopify’s thriving partner ecosystem, which offers merchants access to over 10,000 apps. From video game developer to B2B ecommerce founder to product leader at scale, Glen brings a rare blend of technical depth and entrepreneurial vision.In this episode, he shares how his unconventional path shaped his approach to product leadership, the principles behind Shopify’s fast-moving strategy, and how the company stays ahead with AI and deep product focus. He also explains his org design for scale, why every product leader must “know everything down to the details,” and how the team keeps the experience polished with the “Boring Edition.”What you’ll learn:-Glen’s journey from game development to leading Shopify’s core platform.- How Shopify’s viral “AI memo” raised the bar for PMs and engineers to build faster.- The Outcomes, Assumptions & Principles framework behind better product decisions.- Why focusing on fundamentals keeps Shopify nimble and merchants competitive.Key Takeaways 👇- Entrepreneurial Product Leadership: How building Handshake prepared Glen to tackle real commerce pain points at Shopify.-Future-Proof Commerce: How Shopify uses its rich data and AI to help millions of merchants grow.-Decision-Making at Scale: Glen’s practical frameworks for aligning thousands of people to deliver seamless, high-quality products.This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschoolSocial Links:- Follow our Podcast on TikTok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Glen Coates

  --------  

  56:48

  --------

  56:48
• Warner Music President on Transforming Tech from Cost Center to Revenue Generator | Ariel Bardin | E268

  In this episode, Carlos Gonzalez de Villaumbrosia sits down with Ariel Ban, President of Technology at Warner Music Group, live from the ProductCon stage. Warner Music Group, home to some of the world’s most iconic artists, is undergoing a bold transformation under Ariel’s leadership. A former Google and YouTube executive, Ariel brings a startup mindset to a 900-person organization within one of the most tradition-rich industries: music.In this conversation, Ariel shares his unfiltered approach to digital transformation—from replacing bloated MVP culture with his “Minimum Proud Product” philosophy to building real-time dashboards that empower artists with actionable data. He also dives into the infamous “3-sh***ts” framework he uses to evaluate product managers, and how he’s instilling a culture of trust, ownership, and creativity across a global tech org.What you’ll learn:- Ariel’s journey from big tech to the music industry and his unique take on what transformation really looks like.- Why MVPs are a “disease” and how to build products artists and fans are proud of.- The strategy behind launching artist-facing tools like real-time revenue dashboards.- How Warner Music is leveraging AI to unlock value in a highly creative, fast-changing space.Key Takeaways👇:- Redefining Digital Transformation: Ariel argues that real change starts with culture, not tech—and shares how to lead with clarity at scale.- Artist-Centric Product Thinking: Empowering creators through data requires more than just tools; it requires trust, transparency, and a proud product experience.- From MVP to MPP: His “Minimum Proud Product” philosophy offers a sharp critique of default startup practices and a new way to drive quality and impact.This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschoolSocial Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Ariel Bardin

  --------  

  26:02

  --------

  26:02
• Roblox CPO on 10 Counterintuitive Principles for Building Software Products | Manuel Bronstein | E267

  In this episode, Carlos Gonzalez de Villaumbrosia interviews Manuel Bronstein, Chief Product Officer at Roblox. Roblox is not just a video game—it's a platform that enables people to play, create, and build businesses in immersive virtual worlds. With over 85 million daily active users growing at 20% year-over-year, Roblox has paid out more than $923 million to its creator community in 2024 alone.Manuel brings extensive experience from leading roles at major tech platforms including Xbox, Zynga, YouTube, and Google Assistant. As Roblox's CPO, he oversees the platform's product strategy and development, focusing on creating tools and systems that empower creators while maintaining trust and safety at scale.In this episode, we'll explore:- The evolution of Roblox from gaming platform to virtual economy- How Roblox manages its creator marketplace and virtual economy- Manuel's product leadership principles and frameworks- Strategies for maintaining startup culture while scaling- The future of virtual worlds and immersive platformsChapters:(00:00) 🎮 Introduction and Career Journey(05:25) 🚀 From Gaming to Platforms: Leadership Lessons(15:30) 💰 Building and Managing Virtual Economies(25:45) 🛠️ Product Development at Scale(35:20) 🔮 The Future of Virtual Worlds(45:10) 💡 Leadership Principles and Team BuildingKey Takeaways 👇:- Virtual Economy Management: Manuel emphasizes the importance of building systems that can scale while maintaining trust and safety, particularly in managing a virtual economy with real monetary value.- Leadership Principles: Focus on building fast and learning faster, using first principles thinking, and implementing radical simplification to solve complex problems.- Platform Dynamics: Understanding the unique challenges of managing a platform that serves both creators and users, requiring different approaches to engagement and monetization.- Scaling Culture: Manuel shares strategies for maintaining startup-like innovation and execution speed while growing into a major platform.- Systems Thinking: The importance of designing scalable systems from the start, particularly when dealing with user-generated content and virtual economies.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Manuel Bronstein

  --------  

  55:35

  --------

  55:35

Więcej Biznes podcastów

Trendy w podcaście Biznes

O The Product Podcast

The Product Podcast: Podcasty w grupie