Lead the Team (Top 2% of Podcasts)

What if the very thing that made you successful is now holding you back?
Melodie Nakhle, Global Chief Marketing Officer of Amway, has built an extraordinary career leading businesses, teams, and transformation across countries and cultures. Today, she helps shape strategy for a $7.3 billion global enterprise with more than 1 million independent business owners.
But when Melodie stepped into a senior leadership role in Japan, something unexpected happened.
The experience, confidence, and leadership approach that had helped her succeed were suddenly challenged.
What happened next fundamentally changed how she leads.
In this episode of Lead the Team, Melodie joins host Ben Fanning to share the leadership lessons behind her global career, including why successful executives can develop dangerous blind spots, how to navigate transformation, and what it really takes to bring out the best in people.
You'll discover why curiosity, courage, and humility are essential to leadership, how to make difficult decisions without having every answer, and why the people closest to an opportunity often see what senior executives miss.
Melodie also shares how she approaches influencing more than one million independent business owners, developing future leaders, and helping a global business evolve across generations.
The biggest leadership risk may not be what you don't know. It may be what your past success has convinced you that you already know.
🎧 Listen now to discover the experience that changed Melodie's perspective on leadership.
What's one leadership belief you've had to rethink as you've become more successful?
If you enjoyed this conversation, follow Lead the Team on Spotify, Apple Podcasts, and YouTube, and leave a rating or review to help more leaders discover the show.

Disclaimer: This recording contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements about the opportunities Veradigm sees in the healthcare technology industries in which it operates and solutions and services that may be developed to serve its clients. These statements reflect current expectations and are subject to risks and uncertainties that could cause actual results to differ materially. Additional information on these risks appears in Veradigm's filings with the SEC, available at investor.veradigm.com. Veradigm undertakes no obligation to update any forward-looking statement.
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What happens when a leader bets the company on an idea that could transform an entire industry?
Don Trigg, CEO of Veradigm, saw it firsthand at Cerner, where founder Neal Patterson made a massive bet on what would become the electronic medical record. Cerner ultimately grew into a $5B+ healthcare technology company—and that early digitization helped create the foundation for today’s AI revolution.
Don shares what that experience taught him about conviction, risk, failure, and making high-velocity decisions when the outcome is far from certain.
He also reveals why he practices reverse mentorship, why he believes “the people who ask the best questions win,” the daily habit that has shaped decades of his career, and what leaders may be getting wrong about AI right now.
This is a conversation about making big bets, learning faster, and leading through transformational change.Enjoying the Show?
Help us spread the movement of building better leaders! Takes just 5 seconds to rate and follow the show on Spotify, and share this episode with an executive, founder, or colleague who needs to hear it.
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What would you do if you had just six weeks to sell the business you spent years building?
That’s what happened to Robert Clarkson when he was one of the youngest presidents at GE Capital. A message from GE leadership suddenly changed everything... and gave him roughly six weeks to help sell the business.
What could have been a paralyzing moment became a defining leadership experience.
Today, Robert is Chief Revenue Officer for SMB and Clover at Fiserv, following senior leadership roles at Stripe, Payoneer, PayPal, American Express and GE.
In this episode of Lead the Team, Robert reveals why great leaders look for the problems instead of avoiding them, why the toughest assignments can create the most growth, and how he builds teams that challenge his thinking rather than simply agree with him.
You'll also hear:
Why Robert ties sales compensation directly to customer success
The meeting strategy he uses to surface problems before they reach the executive level
Why his career philosophy is to make other people successful
What leaders should understand about AI and agentic commerce
How he leads and trusts teams operating across the globe

Robert’s career is a powerful reminder: when the unexpected happens, the problem itself may be the opportunity.

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Connect with the Host, #1 bestselling author Ben Fanning
Speaking and Training inquires
Subscribe to my Youtube channel
LinkedIn
Instagram
Twitter

What happens when the leadership playbook that made you successful suddenly stops working?
Dave Lehman, President and COO of Birdeye, has spent more than two decades building and scaling teams at Salesforce, Yext, Campaign Monitor, and Birdeye. But one of his most important leadership lessons came from a painful moment: after aggressively scaling a business, Dave had to cut half his team.
“All I could do was blame myself.”
In this episode of Lead the Team, Dave shares how that experience changed the way he leads—and why a leader’s job isn’t simply to keep the machine growing, but to see where it could break before it does.
Dave also reveals why Birdeye is now testing job candidates for “AI aptitude,” the human skills becoming more valuable as AI improves, and how leaders can move their teams from repetitive “negative-one work” toward higher-value strategic work.
You’ll discover:
• Why successful playbooks eventually stop working
• The hiring mindset Dave used while scaling Salesforce’s Chicago office
• The painful leadership mistake that changed how he approaches growth
• Why leaders need to know their numbers before problems surface
• How Birdeye is testing leaders and salespeople for AI aptitude
• Why “AI can make that mistake—you can’t”
• How AI could allow managers to lead larger, more effective teams
• Why every leader should get hands-on with AI now
Dave also shares lessons from hosting The Agentic CMO and his perspective on how AI coworkers will reshape the way leaders build and manage teams.
This is a conversation about growth, accountability, judgment, and what great leadership looks like when the world...and the technology around us...is changing fast.
Follow Lead the Team for more candid conversations with executives about the moments that shaped how they lead.
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Enjoyed the episode?
Follow Lead the Team so you never miss a conversation, and leave a 5-star rating or review on Apple Podcasts or Spotify. It helps more leaders discover the show.
REAL STORIES. REAL CEOs. REAL LEADERSHIP.
Lead the Team is a Top 2% global podcast featuring candid conversations with CEOs and C-suite leaders. Host Ben Fanning has had 700+ conversations with leaders from Honeywell, IBM, HP, Zoom, ESPN, Home Depot, Lockheed Martin, Savannah Bananas and more.

Sometimes you don’t know what kind of leader you are until a crisis hits.
Bijal Shah was two and a half months postpartum and out on parental leave when Guild’s founder and CEO suffered a stroke. Suddenly, she was called to step in, steady the company, earn the confidence of the board and executive team, and make decisions she never expected to face.
Months later, a board member told her something she’ll never forget:
“We never knew you had this gear.”
In this episode of Lead the Team, Bijal shares what she discovered about herself in that moment — and the leadership traits that helped her rise to it: listening, low ego, decisive action, resilience, and the willingness to go all in.
She also tells a career story she says she’s never told before, revealing why walking away from a difficult situation earlier in her career may have cost her an important opportunity to grow.
Plus, we dig into AI and the future of work, the skills employees will need to thrive, what Guild is learning from serving millions of workers, and why Bijal believes great CEOs need to think beyond short-term wins to build enduring businesses.
You’ll hear:
• How Bijal unexpectedly stepped into the CEO role
• Why a board member told her, “We never knew you had this gear”
• The power of listening, low ego and decisive action
• Why discomfort can be where your greatest growth happens
• Her candid story about a career decision she sees differently today
• How AI is reshaping skills and the future of work
• Why enduring businesses require long-term leadership
• What Martin Luther King Jr.’s Letter from Birmingham Jail taught her about moral courage
This is a conversation about what happens when the moment demands another gear ... and you discover you have it.
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Enjoyed the episode?
Follow Lead the Team so you never miss a conversation, and leave a 5-star rating or review on Apple Podcasts or Spotify. It helps more leaders discover the show.
REAL STORIES. REAL CEOs. REAL LEADERSHIP.
Lead the Team is a Top 2% global podcast featuring candid conversations with CEOs and C-suite leaders. Host Ben Fanning has had hundreds conversations with leaders from Honeywell, IBM, HP, Zoom, ESPN, Home Depot, Lockheed Martin, Savannah Bananas and more.