HR Leaders

• How to Treat Employees Like Customers

  In this episode of the HR Leaders Podcast, we sit down with Stephan Meier, Professor at Columbia Business School and author of The Employee Advantage, to explore how employee-centric strategies are reshaping the workplace. Stephan shares how behavioral economics, employee experience, and business strategy intersect, and why treating employees like customers creates competitive advantage.🎓 In this episode, Stephan discusses:The myth of the purely rational workerWhy employees are the new customersWhy ping pong tables don’t fix toxic culturesHow personalization transforms engagementLessons from customer-centricity applied to employee experienceSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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• How Apple Designed Its Learning Culture

  In this episode of the HR Leaders Podcast, we sit down with Joel Podolny, CEO of Honor Education and former Dean of Apple University, to explore how learning, collaboration, and organizational culture intersect. Joel shares insights from building Apple University, why collaboration is a contact sport, and how to design learning experiences that foster trust, feedback, and innovation.🎓 In this episode, Joel discusses:Why collaboration should be a "contact sport"The role of organizational design in innovationHow to scale learning without losing engagementBuilding Apple University and lessons from Steve JobsThe future of personalized, collective learning using AISee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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• Coaching Tools Every HR Leader Needs in 2026

  In this episode of the HR Leaders Podcast, we sit down with Carmen Barboza, PHR, CPCC, Chief Human Resources Officer at Crowell & Moring, to explore how clarity, curiosity, and courage are shaping the future of HR leadership.Carmen shares how her coaching background influences her leadership style, how she builds trust during uncertainty, and why direct conversations can transform workplace culture.🎓 In this episode, Carmen discusses:How radical candor and trust fuel innovationLeading through uncertainty with transparencyWhy clarity is kindness in leadership communicationBuilding resilience through self-awareness and reflectionCreating safe, curious cultures with strong coaching practicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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• How to Launch AI in the Workplace

  In this episode of the HR Leaders Podcast, we sit down with Jenni Kovach, Chief People Officer, and Adam Luck, CISM CISSP, Senior Director at IGS Energy, to explore how HR and IT can co-create AI strategies that drive real employee value. They reveal how a human-first approach to AI governance, internal AI tools like ChatGPT, and cross-functional trust helped build engagement, not fear, around technology.🎓 In this episode, Jenni and Adam discuss:Why AI strategy must be human-first, not tech-firstHow to build psychological safety during AI rolloutsWhy optional adoption builds stronger engagementThe importance of cross-functional AI steering committeesHow internal AI tools are helping scale upskilling and productivitySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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• How to Lead Across Different Cultures

  In this episode of the HR Leaders Podcast, we sit down with Helene Hasselskog, Chief Human Resources Officer at Sweco, to explore how leadership alignment, cultural awareness, and talent scarcity are shaping the future of engineering organizations.Helene shares Sweco's journey toward a joint leadership philosophy, the challenges of balancing performance with care, and how the company is navigating one of the toughest hiring markets in Europe.🎓 In this episode, Helene discusses:Addressing the talent shortage in engineeringBalancing performance with empathy in leadershipAligning leadership around shared values and purposeCultural differences and leadership styles across bordersUpskilling, acquisitions, and internal development strategiesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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