Part two of the interview with the amazing Joe Natoli.We discuss his latest book and why its insights remain relevant today, alongside candid takes on the challenges and strategies for UX teams, particularly those who are small or even a team of one. Joe shares valuable advice on starting with what you have, embracing iterative improvements, and the importance of understanding the business context. (0:38) Challenges Faced by UX Designers and Researchers(1:35) Strategies for Managing Time and Resources(3:34) The Reality of UX Work Environments(6:41) Collaboration and Team Dynamics(10:59) The Importance of Research and Specialization(18:20) Final Tips and Advice for UX Professionals(23:05) Conclusion and Where to Find More Resources
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26:44
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26:44
SPECIAL - Off My Bookself: Joe Natoli (Part 1)
In this episode of 'Off My Bookshelf,' I interview the one and only Joe Natoli.We discuss his latest book and why its insights remain relevant today, alongside candid takes on the challenges and strategies for UX teams, particularly those who are small or even a team of one. Joe shares valuable advice on starting with what you have, embracing iterative improvements, and the importance of understanding the business context. (01:35) Intro(01:49) Introducing Joe and His Book(02:32) The Impact of Joe's Book(04:58) Challenges in UX Design(12:46) The Value Loop Explained(19:51) Starting with Limited Resources(23:41) Small Wins in Enterprise UX
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27:15
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27:15
Ep. 31 - On Knowledge Management w/ Emily Di Leo and Alison Jones
Today we dive deep into the world of knowledge management and repositories with two keen experts, Emily Di Leo o and Alison Jones. Together, they explore the vital role of knowledge management in research practices, why repositories sometimes fail, and actionable tips for those without dedicated resources. They emphasize the importance of starting simple, focusing on curation, access, and description, and the necessity of capturing tacit knowledge.(00:25) Guest Introductions: Emily Deo and Alison Jones(02:37) The Importance of Knowledge Management(05:40) Challenges in Building and Maintaining Repositories(07:43) Strategies for Successful Repositories(23:50) Practical Tips for Researchers(34:50) Conclusion
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38:03
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38:03
Ep. 30 - Mapping Out How Research Happens in your Org
Welcome again to the show! This time, we discuss an exercise that helps assess the current state of research or research-like activities, identify pain points, and create a roadmap for research operations. Whether you're conducting this exercise in a group setting or one-on-one, the goal is to gain a comprehensive understanding of the company's research processes and pinpoint areas for improvement. (00:11) Introduction and Personal Update(01:03) Today's Topic: Understanding Research Activities(03:38) Mapping Exercise Walkthrough(06:12) Analyzing and Utilizing the Mapping Exercise(08:23) Conclusion and Additional Resources(08:43) Sponsored Message: Bright AI
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9:25
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9:25
Ep. 29 - Research Intake Form - Yay or Nay?
Let's discuss research intake forms. You know, that handy tool that many larger organisations use as an inbox for research requests from stakeholders?Well, I’ll be exploring when it’s helpful to have one in place, when it might not be the best fit, and how to deal with it in low-maturity contexts or within embedded teams. Let's jump right into it!(01:20) What is a Research Intake Form?(02:51) When to Implement a Research Intake Form(05:37) When a Research Intake Form May Not Be Necessary(07:56) Hybrid Approaches and Flexibility(09:02) Tracking and Managing Research Requests(11:45) Conclusion and Final Thoughts
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