Design Better

We’re all familiar with the tropes around innovation and how it starts. You just need a garage in Silicon Valley, a few geniuses and visionaries, maybe some good snacks. Our guests today help us debunk that myth.

Rich Braden and Tessa Forshaw wrote a book called Innovation-ish, and that little “-ish” is doing a lot of work. Rich Braden is a design strategist who’s taught innovation at Stanford and advised companies around the world. Tessa Forshaw is a cognitive scientist whose lab studies the psychology of creativity — why we lose it, and how we get it back.

In this conversation, we talk about why most innovation doesn’t have to be a moonshot — and why chasing moonshots might actually be holding your team back. We dig into the neuroscience of what Tessa calls “innovation hesitation,” the tiny amygdala response that makes us reach for certainty instead of possibility.

Bios

Tessa Forshaw

As a co-founder of the Next Level Lab at Harvard University, Tessa specializes in using cognitive science to develop creative and innovative potential in the workforce. She draws upon her academic research as a cognitive scientist and extensive background as a former designer at IDEO CoLAb and Accenture to turn the cognitive processes involved in design, creativity and innovation into practical insights that can be applied in the flow of work. These insights are also the foundations of what she teaches as a design educator at Stanford University and now Harvard University. Recognized for her impactful design projects, Tessa is the recipient of multiple design awards: a Fast Company Design Award for General Excellence, two Core77 Industrial Design Magazine Design Awards, and the Australian American Chamber of Commerce Innovation Awards.

Rich Braden

Rich Braden is the founder of People Rocket LLC, a strategic innovation firm based in San Francisco. With over 15 years of academic experience, Rich is a recognized thought leader in design thinking, leadership, and innovation. He is a design educator at renowned institutions including Harvard University, Stanford University, and London Business School, helping shape future leaders. As CEO of People Rocket, he works with clients such as Airbnb, Google, the United Nations, Microsoft, Coca-Cola, Starbucks, and Red Cross to drive strategic innovation and responsible AI solutions. Rich holds degrees in Computer and Electrical Engineering from Purdue University and resides in the San Francisco Bay Area.

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Premium Episodes on Design Better

This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books. New premium benefit: get a behind-the-scenes pass to every episode with The Roundup, where each week we bring you insights and actionable tactics from recent episodes.

You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further.

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Luis Mendo is a Spanish-born illustrator based in Nagano, Japan, and his work is unmistakably, irreducibly human. His drawings are populated by bespectacled bird-like figures — part alter ego, part philosophical sparring partner — rendered with the kind of warmth and specificity that no prompt can summon.

There’s a hand behind every line, and you feel it. That’s not an accident. It’s a philosophy. Because as we talk about in the show, as non-human intelligence becomes cheaper, the human touch, and real, earned, interpersonal trust will become the rarest currency (to paraphrase Anu Atluru’s quote).

Luis’ path is anything but direct. After two decades as a successful art director and editorial designer in Amsterdam — building magazines, running teams, living inside meetings and inboxes — he took a sabbatical in Tokyo and never really came back. Not because the work dried up, but because he found something better: a life built around drawing, shaped by Japanese craftsmanship culture, and grounded in the shokunin ethic that says if you’re going to do a thing, you do it properly, all the way, no shortcuts.

Today Luis publishes his work through a membership site he built himself, on his own terms, on a platform he controls. He’s obsessed with making things worth keeping — including a beautifully crafted physical book he sweated every detail of, right down to standing at the press to get the colors right.

In a moment when so many of us are asking what creativity even means when machines can approximate it on demand, Luis has an answer: make things that carry your presence. Make things that could only come from you.

You can explore his work and join his community at mundomendo.com. Also, Luis has a special offer for Design Better listeners: get 20% off a membership to his site by visiting the link dbtr.co/mundomendo.

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Premium Episodes on Design Better

This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Get a behind-the-scenes pass to every episode with The Roundup, where each week we bring you insights and actionable tactics from recent episodes.

Premium subscribers get access to the documentary Design Disruptors and our growing library of books. You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show.

And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further.

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Today we have two guests from two different companies who have one shared conviction: AI works best when it amplifies people, not replaces them. Today we’re joined by Rachana Rele, VP of Product Design for AI-native products at Adobe, and David Shim, co-founder and CEO of Read AI. Together, they’re building very different products — but they share a vision of AI that removes the drudgery from creative work and makes room for the thinking that actually matters.

In this conversation, we dig into some ideas that could genuinely change how you think about your work. David talks about this concept of “storage of intelligence” — the idea that your knowledge, your meeting history, your working style could all be captured and made available as a kind of digital twin that keeps working even when you’re not in the room. And Rachana shares how Adobe is thinking about AI not as a one-shot creative output machine, but as a collaborative partner that helps teams break out of their own blind spots.

We also push them on the harder questions — the job anxiety that’s real right now in tech, the surveillance concerns that come with recording your work life, and where they each personally draw the line.

Bios

David Shim is Co-Founder and CEO of Read AI, an AI productivity platform focused on helping knowledge workers leverage the power of AI to improve how they collaborate, communicate, and get work done. The platform provides meeting insights, search, chat, and proactive recommendations for millions of professionals, integrating seamlessly with the tools teams already use. Read AI is pioneering the concept of the Digital Twin—AI that serves as a true extension of you, built on deep contextual understanding of how you work.

Today, Read AI is trusted by teams at 90% of the Fortune 500 and in the past year, was recognized as a Top 10 AI Vendor for Enterprises by Brex, a Top 50 AI App by a16z and Mercury, and named one of Inc.’s Top 16 Companies to Watch

Before founding Read AI, David served as CEO of Foursquare and previously founded Placed, which was acquired by Snap in 2017. In 2025, he was named CEO of the Year by Geekwire.

Rachana Rele

Rachana has spent 20+ years at the intersection of technology and human experience — figuring out not just what to build, but why it matters. At Adobe, she shapes the direction of new products, nurtures ideas from zero to something real, and helps early-stage businesses find their footing and grow.

She’s also a perpetual student — currently finishing an MBA at UC Berkeley’s Haas School of Business, with an M.Eng. in HCI from Clemson and a B.E. in Industrial Engineering from the University of Mumbai.

Leonardo Giusti has spent his career in the spaces between disciplines — between art and science, between research and product, between the physical world and the digital one. It’s not a conventional design path, but it’s one that led him to work most designers never get near.

This is a preview of a premium episode. Find the full episode on our Substack: https://designbetterpodcast.com/p/leonardo-giusti

Leonardo is the co-founder and Chief Design Officer of Archetype AI, a company building foundation models trained not on text or images, but on the continuous stream of sensor data flowing from the real world, like factories, power grids, and city intersections.

Before that, he spent nearly seven years at Google’s Advanced Technology and Projects group, where he led design on Project Soli — a miniature radar chip that taught devices to understand human gesture and presence — and Project Jacquard, which wove interactivity into everyday objects like Levi’s jackets and YSL bags. He holds a Ph.D. in human-computer interaction from the University of Florence and spent years as a postdoctoral researcher at MIT’s Design Lab. He’s also filed more than 30 patents (!).

What makes Leonardo’s thinking distinctive is his insistence that the metaphors we use to describe AI shape everything — how we build it, how we regulate it, and who it ends up serving. He’s skeptical of the dominant vision of AI as an autonomous agent that does things for us, and is pushing toward something different: AI as a tool we think with.

In this conversation, we get into his unusual path to design through cognitive science and robotics, what it actually means to treat emerging technology as a design material, why the chatbot is a primitive interface for the physical world, and why he believes augmenting human intelligence might be the most important design challenge of our time.

Bio

Leonardo Giusti, Ph.D., is an award-winning design and research director. With over 15 years of experience, he excels in transforming R&D projects into innovative hardware, software, and AI products.

Prior to Archetype AI, Leonardo was the Head of Design at Google’s Advanced Technology and Projects, UX Design and Product Lead at Samsung Design and R&D and interaction design lead at MIT Design Lab. Leonardo was a Post-doctoral Associate at MIT Design Labs and completed his Ph.D, in human-computer interaction at the University of Florence.

He has filed more than 30 patents, and published more than 40 scientific papers. His work has been featured in the New York Times, Washington Post, Wired, Fast Company and other recognized magazines.

Brooke Hopper stays close to her craft. Before she hopped on a call with us to chat about her role at Adobe, she was deep in Cursor prototyping navigation design ideas. Though Brooke holds an individual contributor role after more than a decade at Adobe, she’s managed to have influence and demonstrate leadership without being relegated to management. This is what many designers dream of—craft and career.

Bonus content and more on our Substack: ⁠https://designbetterpodcast.com/p/brooke-hopper⁠

As Senior Principal Designer for Machine Intelligence and New Technology, she helped design the very first Firefly experiments and is now working on unreleased tools that raise fundamental questions about whether things like non-destructive editing, or even layers, still mean what they once did. If you listen carefully, you might get some clues about the products Adobe is cooking up next.

But Brooke is more than a product thinker. She’s also a design educator, leading a partnership between Adobe and Parsons called “Not Generated” — a name she chose deliberately to start a conversation, not end one.

In this episode, we get into what it actually means to use AI as a creative collaborator rather than a shortcut, why design education needs to stop teaching tools and start teaching taste, and why Brooke believes this moment might be the most exciting time in her career.

Bio

Brooke Hopper is a design leader, speaker, and champion for artists — passionate about building community through creativity and designing better experiences for some of the most talented people in the world. Her work spans platforms and products, always centered on making space for artists and creators to thrive, collaborate, and stay at the heart of the creative process. With years of experience building 0-to-1 products and leading innovation in ambiguous spaces, she turns uncertainty into opportunity — translating bold ideas into tools that empower creative expression.

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Premium Episodes on Design Better

This ad-supported episode is available to everyone. If you’d like to hear it ad-free, upgrade to our premium subscription, where you’ll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books. New premium benefit: get a behind-the-scenes pass to every episode with The Roundup, where each week we bring you insights and actionable tactics from recent episodes.

You’ll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further.

Upgrade to paid

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